We are always here to help you. If you have any questions, doubts, or problems, you can contact the DiuWin Game team. We will try our best to reply as soon as possible.
Our support team is friendly and caring. You are very important to us. We want to give you a good experience with the DiuWin Game.
Please read below to know how you can contact us.
How can you contact us?
You can contact us in these ways:
- You can send us an email
- You can write your message with full details
- You can tell us your problem in simple words
- You can ask us about your account, app, or any game issue
Our Email Address
Please send your message to this email address:
We check our emails every day. We try to reply to all messages in 24 to 48 hours. Sometimes it can take a little more time. But do not worry. We will reply to you.
When to contact us?
You can contact us if:
- You cannot log in to your account
- You have lost your password
- You do not understand how to play the game
- You have a problem with adding or taking money
- The app is not working properly
- You have any other problems or questions
We are here to support you. No problem is too small. Please feel free to message us.
What to write in your message?
When you send an email, please tell us:
- Your full name
- Your game username or ID
- Your mobile number (if possible)
- Your problem in simple words
- Any screenshot if needed
This will help us understand your problem quickly and solve it fast.
Important Note
Please do not share your OTP or password with anyone. We never ask for your private details. If someone asks for your password, it is a fraud. Always contact us only through the above email address.
We are happy to help you
We want you to enjoy your time on the DiuWin Game. Your trust is important to us. We are always ready to help you.
Thank you for being a part of the DiuWin Game family.
If you have any problem, do not be afraid. Just send us a message. We are always listening to you.